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gINT SUPPORT PLANS

We offer three levels of support for gINT:

 

Support Plans

Services offered

Basic
Support

Pay-per-minute Support

VIP
Support

Installation and licensing
Product defect resolution
How-to/product features
Free upgrades (within support period)

 

Support Plan Prices

Basic
Support

Pay-per-minute
Support

VIP
Support

Free to all gINT users. $30 for 10 minutes
$5 for each 5 minute increment over 10 minutes
One year of free VIP support is included with each primary license purchase. VIP Support can be renewed on an annual basis after the initial free period.

 

VIP Support

The gINT VIP Support program is designed for cost-efficient upgrade maintenance, enabling you to maintain a predictable annual budget for gINT purchases, and bringing you bargains on gINT training. gINT VIP Support members are entitled to the following valuable, cost-saving benefits.

  • FREE version upgrades.
    You'll never have to worry about your software being outdated, or having to fit an unexpected upgrade purchase into a fixed corporate budget. gINT VIP Support members are entitled to free version upgrades whenever new software versions become available.
  • FREE technical support.
    Members will continue to have fast and easy access to our technical support staff for features-oriented Enhanced Support during office hours - FREE!
  • 10% off all gINT University classes.
    Let your staff attend gINT University at a 10% discount. A trained staff means time and money savings for you in the near future, as gINT users become faster and learn efficient gINT shortcuts.
  • Feedback opportunity.
    As a member of the gINT VIP Support program, your ideas and requests for new product features will receive our highest consideration. gINT Software has a well-deserved reputation for first-class customer responsiveness, and we promise that in developing new products, we will respond to the requests of our VIP Support members to the greatest degree possible.

Contact us today for more information or to register for gINT VIP Support! Call +1 707-838-1271, or email us at sales@gintsoftware.com.